Fourth launches new in-app health survey to help the industry safely reopen


Hospitality software provider Fourth has created an in-app health survey that enables operators to track the health of their employees so they can safety staff sites when the industry reopens.

The new feature, which is securely accessible via the Fourth app, asks employees a series of questions on their current health so that operators can establish if they are fit to work ahead of their shift.

The questions will be asked daily and are in line with the latest NHS advice and Government guidance on return to work protocol for the hospitality industry. Responses will feed in the Fourth scheduling solution.

The system also highlights which team members are yet to complete the survey, as well as flagging any employees that are experiencing Covid-19-related symptoms.

As well as allowing operators to efficiently and safely manage their staffing levels once they have reopened, the system allows them to demonstrate they are taking all reasonable precautions to facilitate a safe workplace, which they can share with customers to help rebuild consumer confidence to return to venues.

Sebastien Sepierre, EMEA managing director at Fourth, said: “It has been an incredibly challenging few months for the hospitality industry, but attentions are now very much turning to reopening, and operators are looking at ways in which they can harness technology and implement new policies and procedures to ensure the safety of workers and customers.

“This new feature has been specifically developed to support our customers with this challenge.

“Not only does it enable the safety of team members and the containment of Covid-19, but it will be essential in building consumer confidence.

“This will be a pivotal challenge we collectively need to overcome in order to give our industry the best possible chance of hitting the ground running when it reopens.”

The function, which is currently in trial with a limited number of Fourth customers, will be available free-of-charge from 18 June to customers using Fourth’s workforce management solution.

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