Almost 200 hotels have made over 20,000 beds available around the UK for NHS staff and other vital workers, following a call from hospitality trade body UK Hospitality. Beds in hotels across the country have been provided by venues of differing size, from national chains to single sites, to help house key workers being deployed …

Bar waiter

A new consultancy has been launched to help hotels to improve sales and service, including front-of-house staff in bars and restaurants. The Right Balance is focused on helping management to train and motivate their staff to achieve business objectives, from increasing sales to enhancing the guest experience. Based in London, it is headed by Tobias …