What to look out for in October…

Transform your business with technology

Since reopening, the hospitality industry has adapted well after a bumpy year of closures, furloughs and lockdowns. It’s no surprise that businesses have noticed there are some changes to be made in order to continue to ensure the safety of customers and avoid any more outbreaks and isolations.

According to Zonal, two in five people believe that technology has improved hospitality experiences. One of the leading drives in this sector is being able to order online, and table service offers an element of social distancing.

Not only that, order and pay has become a preferred way of service at venues – allowing consumers to take their time and fully observe the menu and speed up the paying process; “The majority of consumers have reacted positively to technology in venues, especially when using order and pay tech and how it speeds up the payment process” comments Alison Vasey, Group Product Director, Zonal.

With smaller businesses wondering if the tech triumphs traditional service styles and whether they can afford such business tools, Zonal offer their 3-in-1 Rental Tech Pack with these operations in mind.

Easing back into the world of work, staff training is imperative to ensure that everyone is up to date with the current regulations and any changes that have been made to business since the pandemic. Hello BEER is an app designed by Heineken to allow venues to not only improve cellar management but improve staff engagement.

Head of Technical Services at Heineken UK, Richard Stephens, says; “From just £2 per learner per year, Hello BEER provides accessible and flexible mobile training – plus it’s available free to direct HEINEKEN customers through the HEINEKEN Benefits Bar”.

Venues have been deprived of entertainment for the past two years as the country weaves in and out of uncertainty. However, following Freedom Day back in July, the creators at GigRealm understand the industry’s need for music and live events and have developed a platform that makes it easier than ever for bars to book gigs at their location.

“The platform features an innovative search function, enabling venues (both multi-site and independents) to look up solo artists, bands or DJs from across a variety of genres. Once connected, they finalise arrangements directly via the platform” explains Tom Brady, Co-Founder and Managing Partner.

Technology is innovating the hospitality industry like never before, enhancing the customer experience with businesses reaping the benefits for lower costs. Have we captured your attention? You can find out more in our Technology Issue in October!

Previous Venue of the Month: The Top Hat, 213 – 215 Tottenham Court Road, London W1T 7PS
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